Everything travellers ask us. Answered properly.

English-speaking guides are ¥990 per 8-hour day, transport and meal allowance included. Spanish, Japanese, French, German, Korean, Indonesian and most European languages are ¥1,590/day; rare languages such as Arabic run ¥2,290/day. Book 11+ days and the guide fee drops 20%; 21+ days, 40%.

We don’t sell certificates — we sell roots. Every guide was born and raised in the city they show you and has been telling its stories for years. Ratings and tour counts come from real travellers, after every trip.

Very. Start earlier, finish later — agree it with your guide the evening before. Extra hours are billed at 20% of the daily rate per hour.

The guide, their storytelling, and their own transport and meal allowance — you never see a separate “guide expenses” line. Entrance tickets, hotels and your meals are separate and arranged at cost.

Yes — chemistry is real. One message and we introduce a new local guide the same day, same city, no re-planning fee.

English guides: a week is comfortable. Rare languages (Arabic, Hebrew, Hindi): 3+ weeks. Last-minute? Ask anyway — a local can often start tomorrow.

Drivers are safe, professional and famously patient — but service on the road is in Chinese, by design: local drivers know shortcuts no app does. Add a guide for any or all days; the guide rides in your car at no extra seat charge.

5-seat sedan or SUV ¥980/day (best for 1–4 travellers), 7-seat MPV ¥1,780, 9-seat van ¥2,480 — up to 10 hours, fuel, tolls and parking for the agreed route included.

Yes. Big same-day detours you invent on the day: extra fuel and tolls at cost, receipts shown.

Tell us ages when booking — correct seats fitted before pickup, free.

Anywhere with a road. Long intercity runs are quoted as one fixed price, driver’s overnight included if needed.

From ¥280 depending on city and distance — fixed price, flight tracked, driver waiting at arrivals with a name sign, 60 minutes of free waiting after landing.

A 20% deposit confirms the guide, car and dates. The rest 15 days before arrival, or on arrival in cash if you prefer.

Free cancellation up to 21 days before arrival. Inside 21 days, we refund what hasn’t been spent — hotels and tickets at cost are refunded per supplier rules, and we show every receipt.

Yes — intercity trains, flights and hotels are booked at cost with itineraries managed by your trip designer. Zero markup, every receipt visible.

Yes — factory visits, trade fairs (Canton Fair, CIIE, Auto Shanghai), supplier dinners and negotiation tables. Same daily rate, no “business surcharge”. Mention it in your brief and we match a guide who interprets weekly.